Refund & Cancellation Policy

1. Cancellation Policy

At Get Certikit, we strive to ensure customer satisfaction with our products and services. If you wish to cancel your order, please review the following terms:

• Cancellations can only be requested within one (1) hour of purchase.

• To cancel your order, please email us at support@getcertikit.com or use our contact form with your order details.

• Once the cancellation is confirmed, the amount will be refunded as per our Refund Policy below.

2. Refund Policy

We offer a hassle-free refund for cancellations made within the stipulated time frame.

• If your cancellation request is approved within one (1) hour of purchase, a full refund will be processed.

• Refunds will be issued to the original payment method within 3-5 business days, depending on your bank or payment provider.

3. Non-Refundable Items

Due to the nature of our digital products, refunds will not be provided in the following cases:

• Cancellations requested after one (1) hour of purchase.

• If the digital product has been downloaded or accessed.

• If the customer has modified the files after purchase.

• Any claim of dissatisfaction without a valid reason related to technical defects in the product.

4. Exceptions & Support

We understand that issues may arise. If you experience any problems with your purchase (such as a corrupted file or incorrect product delivery), please reach out to us at support@getcertikit.com. Our team will review your request and provide appropriate support.

5. Changes to This Policy

Get Certikit reserves the right to update or modify this Refund & Cancellation Policy at any time. Changes will be reflected on this page with an updated date.

For any inquiries, please contact our customer support team at support@getcertikit.com.